Shopcada POS: Dual Screen Setup

The new Dual Screen feature allows customers to participate more actively in the checkout process. This includes viewing their cart contents and entering or confirming their personal information directly on a secondary screen.

Feature Overview

  • Display Cart to Customer:
    Shoppers can see the real-time cart summary on the second screen during checkout.

  • Customer Lookup:
    Customers can search using their phone number or email address.

  • Create Account:
    Customers can directly enter their details if not found in the system.

Admin Setup – Enable Dual Screen

Store Logo and Landing Page

 

  • Go to Dashboard > POS > Select Outlet > Edit Outlet.

  • Under the Dual Screen section:

  • Upload your logo and promotional image.

  • Recommended image size is 2048px × 1152px (16:9)

  • Banner can be in JPG, PNG or GIF format.

Admin Setup – Enable Dual Screen

Setup the Cashier Mode

 

  • Go to POS Admin > Dual Screen Settings.

  • Under the Dual Screen Settings section, tap on Enable Cashier Mode

  • Make sure turn on successfully. 

Setup the Customer Mode

 

  • At the 2nd iPad, go to POS Admin > Dual Screen Settings.

  • Under the Dual Screen Settings section, tap on Discover

  • Once connection is done, the uploaded logo and banner will show at 2nd iPad

  

Cashier Mode iPad will show status Connected once the customer mode iPad is connected. 

Customer Lookup

 

  • From the POS Customers Manager, tap icon for customer search.

  • Customers are prompted to enter their mobile number or email address

 

  • After clicking Search, the system attempts to find a matching customer profile.

  • Cashier to select the correct customer profile to tag to the order. 

Create new customer record 

 

  • From the POS Customers Manager, tap icon for customer to create profile.

  • The screen will prompt the customer to create a new account by enter the required details.

  • Once create created, cashier will tag the order to an order and complete checkout. 

Checkout process

View Cart During Checkout

 

  • Once a product is added to the cart, it appears on the customer-facing screen.

  • This screen includes:

    • Product name

    • Variant (e.g., size)

Confirm & Proceed

 

  • When enter into checkout mode.

  • The cart payment details will show to customer:

    • Product name

    • Variant (e.g., size)

    • Price breakdown

    • Discount applied

    • Credit applied

    • Payment mode

    • Total payable amount

    • Change due, if applicable