Seamlessly handle shipment creation and tracking through your Shopcada dashboard using the SPX integration.
Install the SPX Express Module
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Navigate to Dashboard > App Store
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Search for the SPX Express module and click Install
Configure SPX API Integration in Shopcada
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Navigate to Dashboard > Settings > Orders > Carriers Settings.
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Select SPX Express and click Configure.
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Fill in the following details for SPX API Setting:
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System Environment - select Production
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SPX Express User ID*
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SPX Express Secret Key*
* Navigate to the MY PROFILE section of your SPX Express dashboard to retrieve your User ID and Secret Key.
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Fill in the following details for Service Setting
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Need Insurance
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Delivery Instruction
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Parcel Item Name
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Fill in the following details for Package Pickup Address:
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Name
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Postal Code
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Street Address
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Country/Region
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City
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Email
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Contact Number
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Click Save to apply the settings.
*Please approach SPX Express for the required details.
Set Up Shipment Notifications
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Navigate to Dashboard > Settings > Emails > Email List.
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Under Order Fulfilment, enable the following notifications:
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Shipment Notification - SPX Express - At Shipper: Sent when SPX Express picks up the parcel from your warehouse.
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Shipment Notification - SPX Express - Shipped: Sent whenSPX Express delivers the parcel to the customer.
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To include tracking information in these emails, insert the token [package-tracking-number] into the email template.
Create Package for Individual Order
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Navigate to Dashboard > Orders > Fulfil Orders.
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Apply filters to locate the desired order.
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Select the items to be shipped.
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Choose SPX Express from the Carrier list.
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Select the Pick Up Date, Pick Up Time Slot
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Check Need Insurance, if needed
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Fill in / edit Delivery Instruction if different from default message
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Click Create Package. The shipment will be created automatically in the SPX Express portal.
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Customers will receive notifications as the parcel progresses through the delivery process.
Create Packages in Batch
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Navigate to Dashboard > Orders > Fulfil Orders.
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Click on the vertical ellipsis and select Batch Create Packages.
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Process your packages as usual.
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At Step 3: Select Carrier, choose SPX Express from the list.
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Select the Pick Up Date, Pick Up Time Slot
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Check Need Insurance, if needed
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Fill in / edit Delivery Instruction if different from default message
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Click Create Package. Shipments will be created automatically in the SPX Express portal.
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Customers will be notified as their parcels are processed and delivered.
